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1.5 Based on 112 reviews
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  • Customers like
    • That they give high quotes 5
    • Website 4
    • Best customer service 2
  • Customers don't like
    • False advertising 45
    • Bait-and-switch 31
    • Ignoring my complaint 30
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I choose ecycle best because they promised the most money for my barely used Samsung S5 (I was selling it because I won a S7). After waiting 3 weeks after they received the phone I called and they said the phone was no good and they would be glad to "recycle it"(in my opinion that means they will resell it and not pay me a dime!) I demanded the phone be returned - had it inspected -checked out ok and sold on my own. In my opinion this company... Read more

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I sent in 10 laptops and 1 iphone (Yes I'm a bit of a techno-hoarder) to eCycleBest. The initial quote on the website came out to a whopping total of $1000. Not bad for all of that stuff. They were super fast at sending out packing materials...that's where the positives end. Two months later and I didn't hear back from them. I ended up calling them twice a week for three weeks until they finally had a quote ready for me. Drumroll please....they... Read more

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Quoted high prices for laptop and iPad. Had to call and follow up on both items to get my money. Ended up giving me $25 and $65 for items they quoted me $89 and $188. Unethical and deceitful advertising! Lesson learned! Claimed heavy wear and broken parts on both devices which was a lie. Take pictures before you send anything to them! They lie!!

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I got a quote for an old touchscreen laptop of $158, so I decided I would accept the offer. I should mention this laptop was in very good if not great condition. Once they finally got around to "inspecting" the laptop after a few weeks, they sent me an email that said they would be paying me $25 for my device. So, that's the scam here, they intentionally inflate their quote amounts, so they can low ball you on the actual payment, then they... Read more

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Sent a Samsung in excellent condition. Ecyclebest stated it was worth $83. Never received anything.

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I had a lgg3 I sent to ecyclebest great condition. they said I could get up to $140 for this phone they emailed me a couple days ago and said they were going to give me $10 for it what a rip off I could have had $85 for that phone this company should be put out of business for fraudulent advertisement

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I to was scammed by this crappy company. Was guoted 130$ for my iPhone 5s 16gb in absolutely perfect condition with accessories in there factory packaging. Phone was in a otter case since day one. This phone was like brand new. Got an email back and there " expert " appraiser said it was only worth 20$. Sent them an email but no response. I kind of figured that. Stay away from this company. Sale your phone on Craig's list or something like that.... Read more

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They told me they would pay 123.00 for my iphone 4s and then only wanted to pay me 19.00 and would notsend me my phone back to me

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I have the worst experience with Ecyclebest, they said I should have $150 for my iPhone 5s. I mailed it huge mistake. They said it was damaged and it wasn't, I just upgraded, they stole my phone and they didn't give me any money. The offer dropped to $11.00. I called them, they said they were not gonna give me the money or the phone back. It's a scam! PLEASE DO NOT SENT YOUR DEVICES TO ECYCLEBEST, THEY ARE THIEVES!!! Read more

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I was quoted $199 for a brand new Note 3, I had just gotten it through my insurance and ended up upgrading to an S6 Edge Plus. Did not need the phone. There was nothing wrong with it, and after weeks of them having the phone, they told me a check was in the mail for $25. How the *** does the value decrease THAT much!? Total scam, and I told them that too. They had NO comment back for the fact that I felt like I was being ripped off. HORRIBLE... Read more

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