Ecyclebest

Ecyclebest and Cash for Laptops WARNINGIf you are in the market to sell your Apple product do not use Ecyclebest or Cash for Laptops. I had a really bad experience with these businesses. I will elaborate on this, but in short…do not use Ecyclebest or Cash for Laptops. Use Gazelle instead.In November 2013 I wanted to sell my Ipad2. I got a quote from Gazelle for $220 and a quote from Ecyclebest for $240. Both proclaimed to have similar services so I went with Ecyclebest.Nov. 23rd. Ecyclebest received my Ipad. In the email Brian said, "Your package should arrive at our processing center within the next 9-12 days." That seemed like a lot of time to "process" an Ipad, but OK, I had never done this before.Dec. 5th: I received an email from Ecyclebest. Brian stated "Your device has a password that is preventing us from completing our inspection so that we can make our final offer and get you paid. Without this information, we will only be able to offer a fraction of what we would otherwise. Please respond to this email ASAP with your password so that we can continue. Let’s get you paid!"So I responded to the email immediately. I didn’t know the password or PIN. That was one of the reasons I wanted to sell my Ipad since I had not used it in 6 months. Nowhere on their website does it warn you about this being a problem. It doesn’t warn you about anything…just send it in. I also knew that it is possible to restore an Ipad to factory settings without the password…so this made me a bit wary since they are going to restore the Ipad anyways in order to re-sell it. Dec. 26th: I receive an email from CashforLaptops. "We haven’t heard from you in a while and we want to help you get paid fast for your unused electronic devices. The last offer we made for your device was $70." First of all, I never received an offer for $70. I even checked my Spam folder. A bit less than the original quote of $240. And all because I don’t have the password? It goes on to read:"According to the terms and conditions on our website (http://www.cash4laptops.com/terms), if we haven’t heard back from you in 30 days after we make an offer, we will automatically issue a payment in the amount of the last offer. Today is Day 23. We need you to call us at (888) 821-**** in the next seven (7) days if you want to discuss this offer further. We're sorry, but, at this point, we cannot accept communication via email."I called them and left a message: " I am very unhappy about the $70 offer. Please call me back to straighten this out." A woman called me back within 10 minutes. In short, I wondered why the price dropped from $240 to $70 when they are going to restore the Ipad anyways? She insisted that their "certified technicians" could not do this without the password and that it was only good for parts. Huh. So she is saying that if you lose your password your Ipad is useless. People forget passwords ALL THE TIME. While she is defending this falsity I am 100% certain that it is possible to regain factory settings WITHOUT A PASSWORD. But no. She would not budge. So I told her how to do it so she could inform her "certified technicians" then I hung up.Jan 6th. OK, I waited long enough. I called and asked for them to ship my Ipad back to me. Under the terms and conditions you are allowed to request this at any time. I also let them know that I think they have an interesting way of increasing their profit margin. Later that day I received a phone call from a different woman. This one wanted to know what was going on and wanted to keep me as a customer. Would I take $90? No. I want the $240 that was quoted to me. Nope. Their "certified technicians" could not figure it out. She even said they tried my suggestion and it didn’t work.Jan 15th: I received my Ipad. I proceeded to restore it to factory settings…even though I am not a "certified technician." It took less than five minutes. I went to Gazelle.com. Since so much time had passed while dealing with Ecyclebest, the quote from Gazelle decreased from $220 to $160. Jan 21st: I mailed my Ipad to Gazelle.Jan 23rd: I received an email "Your box has reached Gazelle."Jan 23rd: THE SAME DAY THEY RECEIVED MY IPAD: I received an email that Gazelle had transferred $160 to my paypal account. THE QUOTED AMOUNT.Jan.24th: I’m writing this note to alert consumers about Ecyclebest and Cashforlaptops.com.Just for fun I visited the two sites for a current quote on an Ipad 2:Ecyclebest: $240Gazelle: $150Guess which one is realistic? Go with Gazelle..they have integrity. You will not get $90 more from Ecyclebest. What you will get from Ecyclebest: Wasted time and aggravation.

I received a quote for $300 for two laptops and a broken iPhone. I sent my items in via FedEx. It has been over two months and I haven't heard ANYTHING!! The website is down, they won't respond to emails, can't get ahold of customer support. THEY ARE STRAIGHT UP CRIMINALS!!! STOLE MY ITEMS AND WONT RESPOND!!!

Mine was bait only . They took my phone never gave me the money . iPhone 6 Plus . Very pissed . Anything over $500 is actually a felony. We'll be pressing charges. I reported the phone stolen . How can they sleep at night . Maybe one eye open . I would be afraid of God (thou shall not steal )and Karma . And karma a *** . I guess greed got to this company it's a shame . I work to hard for my money and they we'll be paying . I will let the law handle this . Some people may take matters I there own hands . This company needs to make things right and needs to do it quick .

Ecyclebest had offered me $400 for a laptop and instead gave me $20. I asked for my laptop back but they said that was under the agreement. How could they lie so much to individuals. They are not reliable and I wonder what will happen to them for being liars. I would not do that to a person especially knowing what their circumstances can be. People give it in order to pay the rent, payments, etc. Please do not trust them and do not business with them. I really thought they would follow through. It sounded too good to be true. They even gave me a sticker to put for display. I don't think so.

Just recently sent in my phone for the quote of 191. And now can't even reach them thats not how u you do business

Sent two iPhone 5s phones to them a month ago and have heard nothing from them not one email call or my phones back now when I go to there web site from the link on the emails they sent me it says page can't be loaded. Same thing if I try from my browser. I don't know what to do to get the phones back or get paid from them. If anyone knows what I can do please help me they offered $100 for one and $125 for the other and I was told they would email with in a week of receiving the phones its been 4 weeks I've heard nothing tried to contact them with no success.

This company is the worst ever. They won't answer the phones at noon, instead the machine says u have called outside of business hours which is *** ***. They have u send the phone and say it will be a check in 2-3 business days, false. So after this i won't give them nothing. They probably went out of business, after stealing ur devices. There is no wesites or anything.

I shipped them my computer , they got it 2 months ago never hear from them called no response email them and nada .

i sent a Apple Macbook A1155 ****-they owed me around $100 never sent mi check, ive been calling them back, no response to emails or phone calls, this site is fake-**** Con artists, there going to have a lawsuit on there hands soon. They leave fake side notes every time someone makes money on there site-its fake. I should've sent mi laptop to some other site. Theres many other sites that dont rip there customers off-highly recommended- need to shut this site down, they'll just do the same to others-it wont stop. GOD **** Con Artists

Completely Unethical Company I was quoted $388 for my HP15 laptop sent it in and never heard from them again. Do not waste yor time with Ecycle at ALL!

I have packed my laptop and sent it back in the prepaid shipping labels, its been 3 weeks now and there was no response from the company, when i call the number it says outside working hrs. Even during the working time zone there was no response on the number provided at their website. Can someone guide to get my product back or money??? This is frustrating and seriously need some urgent help. I was offered $170 for my laptop. Now even the email are not going the address mentioned when they have sent the prepaid label. I was trying to access the website and its not working. This is very bad playing with the trust and confidence of customers

I send my cell phone to this company, they let me know they had received my phone and have not heard from them since.

I received a quote send in my phone and never heard from them again. Several times I attempted to call the phone number the recordings stated I was calling out of the normal business hours.

This company is a scam. Was quoted $134 for my laptop. And got a lower amount for it. And when the check came and I deposited the check to only learn that they had blocked/ frozen the payment. Got charged a return fee from my bank. Now they aren't returning my calls or email.

Never got the money that was quoted . No response to numerous emails and phone number says they are not open and hangs up no matter what time you call