Ecyclebest
Reviews and Complaints
Ecyclebest - Samsung Galaxy Note 4 Trade In Review from Mount Vernon, Illinois
Don't send them your phone!
Ecyclebest stole $160 from me
- Ecyclebest customer service
Preferred solution: Full refund
Dishonest quote and scammed
- Plain lying
- Lied in their terms
- Worst customer service ever
Preferred solution: Full refund
Miserable Experience
- Deceitful
- Bait-and-switch
- Worst customer service
Preferred solution: Let the company propose a solution
Terrible customer service and they will RIP you OFF
- Bait and switch
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | San Bernardino, CaliforniaIphone 5S Trade In Review
They quote one price, and give another price..
- Worst customer service ever
- Deceitful
Preferred solution: i want my old phone back
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Birmingham, AlabamaSTATUS OF REFUND
- False advertising
- Promise of payment with 7 days
Preferred solution: Full refund
I was fooled just like everyone else
- Worst customer service ever
- False advertising
- Ignoring my complaint
Preferred solution: Deliver product or service ordered
Bait and Switch
- Fact that i was offered way lower than what i was quoted for
Preferred solution: Let the company propose a solution
Poor Everything
Scammed by Ecyclebest
Update: After sending two emails to Ecyclebest the morning after I received the notice that I'd be paid $100 less than was originally quoted, demanding my phone be returned to me, I called the customer service number later in the day. I was on hold for about 10 minutes before someone answered, who incidentally seemed quite sweet.
I explained my situation and was told that I would have to be transferred to the Purchasing Department (just like what everyone on here said would happen). That connection never happened. I remained on hold, heard the recording about "high call volume" and to call back.
Two minutes later the call disconnected. Step by step, it happened exactly like almost everyone on here had it happen to them.
- Bait-and-switch
- False advertising
Preferred solution: I want the full price originally quoted to me, or my device returned to me in the condition I sent it.
This company is a piece of *** dont sell your stuff here waist of time
Ecyclebest - Iphone 5S Review from Fresno, California
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I am with you on the class action lawsuit. I wish i would of checked the reviews before i just sold them my LG G3 and iPhone 4s with a combined quote of $356 but only emailed stating that they will be sending me $49.
And now you can't even access their site unless it is down; which I doubt that. How can you file a class action lawsuit on them?